| Awarding Body: | CPD for Certified Internal Auditors |
This course management course gives an understanding and awareness of the theory and practice of creating a high performance team.
Course modules
This is a single module course. (All the information is on this course page).
Performance Management gives an understanding and awareness of the theory and practice of the following areas:
- the difference between a group and a team
- the practice of team formation, and consideration of the “ideal” team members,
- the “gestation period” for teams leading to high performance
- the importance of agreeing objectives, and allocate work to your team
- the importance of ensuring you develop an environment of trust and support
- the importance assessing performance and providing feedback
- the importance of time management
- the importance of project management
- the ability to manage conflict within the workplace
- the ability to handle poor performance.
- Leadership
- Motivation, and Performance Management
By the end of this course you will be able to:
- Explain the links between individual, team and organisational objectives
- Identify the selection of and agree individual and team objectives
- Identify and agree areas of individual and team responsibility in achieving objectives
- Identify the need to create an environment of trust and support with others.
ANTICIPATED DURATION: 2 days – 14 Hours CPD
TIMETABLE:
DAY ONE:
9.00 | Introduction and Objectives |
9.15 – 09.45 | Group Exercise |
9.45 – 10.45 | What is a Team? |
10.45 – 11.00 | Tea/Coffee |
11.00 – 11.45 | Management By Objectives – Paired Objectives |
11.45 – 12.45 | Creating an Environment of Trust and Support |
12.45 – 13.45 | Lunch |
13.45 – 15.15 | Managing Performance Assessing Performance and Feedback Performance Management Meetings Managing Conflict Grievance Processes |
15.15 – 15.30 | Tea/Coffee |
15.30 – 16.15 | The Performance Improvement Cycle Disciplinary Action |
16.15 – 16.30 | External Accreditation Benchmarking Performance Dashboards Reporting |
16.30 – 16.45 | Group Exercise – Re -visited |
16.45 – 17.00 | Day 1 Review & Summary |
DAY TWO
9.00 – 9.30 | Leadership – Theory and Practice |
9.30 – 10.45 | Managing Teams Selecting Team Members What makes a team effective Stages in Team Development (1) Stages in Team Development (2) – Video Team Roles |
10.30 – 10.45 | Tea/Coffee |
10.45 – 12.45 | Motivational Theories Influence Control Frameworks |
12.30 – 13.30 | Lunch |
13.30 – 14.30 | Time Management |
14.30 – 15.00 | Project Management |
15.00 – 15:15 | Tea/ Coffee |
15.15 – 16.30 | Group Exercise – Re-visited Points Learned From Exercise |
16.30. – 16.45 | Course Summary, Final Feedback, Next Steps |
